ACE Demonstration Improves Care Coordination & Lowers Costs
April 01, 2010
ACE demonstration improves care coordination and lowers costs
ACE affects case management
Case Management Monthly
Case managers touch many areas of patient care and see patient care differently than other healthcare professionals. This puts them in the perfect position to determine the success of a coordinated care system. “From my perspective, case managers or care managers are the linchpin in the integrated care delivery model,” says Deirdre Baggot, RN, MBA, CNAA, administrator at Exempla Saint Joseph Hospital (ESJH) in Denver. ESJH enrolled in the ACE demonstration but has yet to begin. Participation in the project was a reasonable risk for ESJH, Baggot says, because many of its processes are already integrated, thanks largely to its care managers. “Our care managers are regularly challenging us at every step on behalf of the patients,” says Baggot.