CHANGES PLANNED FOR PR MEDICAL CLINIC
January 22, 2013
Holy Rosary Healthcare, owner of Powder River Medical Clinic, has announced planned changes for Powder River Medical Clinic.
"Holy Rosary has a vested interest in Powder River County as we operate the clinic, provide the medical directorship at the Manor, and care for many patients from this area at our facility in Miles City," said Paul Lewis, CEO, Holy Rosary Healthcare. "We've listened carefully to community feedback over the last several months and are making changes locally to provide high-quality care to local residents. Our commitment is to meet community need, and so we will adapt clinic operations as the community's support of the clinic grows."
The announced changes include new providers and different operating hours that are aligned with current clinic volumes.
Tanvir Hafiz, PA, is no longer seeing patients at the clinic as of Tuesday, January 22. Dr. Jeff Hostetter, medical director for the Clinic and Manor, will see patients on January 25. Doug Dalton, PA, from Holy Rosary Healthcare will provide clinic care in Broadus on January 29 and 31.
To continue quality care for the community, Holy Rosary Healthcare recently entered into an agreement with Ashland Community Health Center to provide outpatient clinic care in Broadus at the Powder River Medical Clinic beginning Monday, February 4. Two well-respected providers – Kim Studiner, PA, and Bob Denning, PA – will be at the clinic Mondays and Wednesdays, 8am-5pm. Additionally, Dr. Hostetter will continue seeing patients one Friday per month. He will also continue his role as medical director of the clinic, overseeing Studiner and Denning.
Darik Croft, MBA, Powder River Medical Clinic Director, commented on the quality of the new providers. "We are very pleased to be working with Kim and Bob and the team from Ashland. They will be working alongside local residents Vikki Klemm, office assistant, and Kerry Gardner, RN, who have long been part of the clinic. Their established relationships with patients will further enhance the care," said Croft.
"We've listened to community feedback and are confident patients will have a good experience with the new providers," commented Dr. Hostetter. "We recognize people are used to a five-day clinic in Broadus. The number of patients accessing the clinic can be cared for in two days, at least for now. As the community and county begin supporting the local clinic and volumes increase, we are certainly prepared to increase the number of days the clinic is open based on need."
Over the past several years, Holy Rosary has invested a lot in the clinic. Enhancements in recent years include electronic medical records, staff training, implementation of new standards and best practices, and new equipment and supplies. Dr. Hostetter was brought on as the medical director which has been extremely beneficial.
A new patient satisfaction survey is being implemented to track patient experiences in the clinic and to give meaningful feedback as a way to continue to improve medical care in the area.
The changes at the clinic will also mean minimal changes for the Manor. Dr. Hostetter will continue as the medical director for Powder River Manor and will be available for calls 24/7, as he is currently. Residents at the Manor will continue seeing Dr. Hostetter when he is in town for his local medical oversight responsibilities. Routinely, Studiner and Denning will also care for Manor residents.
Holy Rosary has also been working with the Jesse Ambulance and the commissioners to clarify roles related to emergency care. While this matter is separate and unrelated to the changes announced in clinic operations, Holy Rosary also wanted to clarify for the community that emergency care cannot be delivered by the clinic. Per Joint Commission and Rural Health Clinic operating guidelines (the accrediting bodies governing operations at hospitals and clinics) the local clinic may see patients on an outpatient basis and may not operate as an emergency room or provide emergency care.
Holy Rosary Healthcare and the Jesse Ambulance will continue collaborating to work toward new protocols and training standards for emergency responders so the best patient care based on patients' needs can be delivered by the nearest ER.
"We're committed to sustaining healthcare services in the community and working to ensure accessibility to quality care that meets local needs," concluded Lewis.
Patients can schedule appointments at the clinic by calling 436-2651. In case of emergency residents will continue calling 911.