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Exempla Hospitals Recognized for Excellence in Patient Safety and Experience

April 12, 2013

Denver hospitals among best in the nation for excellence and safety

Media Contact: 
Cheston Turbyfill, Director, Public Affairs
Phone: 303-813-5091
Email: cheston.turbyfill@sclhs.net

DENVER — (April 12, 2013) – Exempla Healthcare, an affiliate of SCL Health System, announced today Exempla Good Samaritan Medical Center and Exempla Lutheran Medical Center are recipients of the 2013 Healthgrades® Outstanding Patient Experience Award™.

The award places each in a select group of hospitals identified as providing outstanding performance in the delivery of a positive experience for patients during their hospital stay, as evaluated by Healthgrades, the leading online resource that helps consumers search, evaluate, compare and connect with physicians and hospitals.

In addition, Exempla Saint Joseph Hospital achieved the 2013 Healthgrades Patient Safety Excellence Award™, placing the hospital within the top 5 percent of hospitals in the nation for its excellent performance in safeguarding patients from serious, potentially preventable complications during their hospital stays. 

To be eligible for the Healthgrades 2013 Outstanding Patient Experience Award, Exempla Good Samaritan and Exempla Lutheran must have met the clinical quality threshold for this award and have data for a minimum number of HCAHPS surveys:

• Clinical Quality Threshold – Both locations ranked among the top 80% of hospitals for clinical quality as ranked by average z-score across the conditions and procedures that Healthgrades evaluates using Medicare data.
• Minimum Number of HCAHPS Surveys – Exempla Good Samaritan and Exempla Lutheran had data for at least 100 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys to reliably assess performance.

In order to receive the Patient Safety Excellence Award, Exempla Saint Joseph Hospital must have shown better than expected performance in providing safety for patients in the Medicare population
during the 2013 study period (2009-2011), as measured by objective outcomes (risk-adjusted patient safety indicator rates) across 13 of the 14 most common patient safety indicators, as defined by the Agency for Healthcare Research and Quality (AHRQ).

“Increasingly, hospitals and providers are held to a greater degree of accountability regarding quality, value and the overall patient experience,” said Bob Ladenburger, President and CEO of Exempla Healthcare. “Those seeking medical care in the Denver area have access to hospitals that rank among the best in the nation for excellence in patient experience and safety.  We are honored that the caring spirit of all associates at our organization has been recognized with these awards.”

“Healthgrades’ reports highlight the variation in hospital quality, both locally and across the nation, in order to show consumers that spending time on understanding hospital performance can be a matter of life and death,” said Evan Marks, EVP Informatics and Strategy, Healthgrades. “This exceptional performance reflects a commitment to superior quality of clinical care.”

For more information about Healthgrades, to download a full copy of the report or to get information about hospital and physician quality, visit: www.Healthgrades.com today.

About Exempla Healthcare
Exempla Healthcare was formed in 1998 and has two members, SCL Health System and Community First Foundation. Exempla serves metropolitan Denver through its three hospitals – Exempla Good Samaritan Medical Center, Exempla Lutheran Medical Center, and Exempla Saint Joseph Hospital – and the Exempla Physician Network of primary care, occupational medicine and specialty physicians. Exempla is dedicated to improving the health of the people and communities it serves. For more information, visit www.exempla.org/.

About Healthgrades
Healthgrades, headquartered in Denver, Colorado, the leading online resource for comprehensive information about physicians and hospitals. More than 225 million consumers use the Healthgrades websites to search, evaluate, compare and connect with physicians and hospitals that best meet their treatment needs.  Consumers are empowered through use of the Healthgrades proprietary information about clinical outcomes, satisfaction, safety, and health conditions to make more informed healthcare decisions and take action.  For more information please visit www.healthgrades.com and www.bettermedicine.com.